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STORE POLICY

STORE POLICY — MyStidyus625LR

 

 

 

1. General Information

 

Welcome to MyStidyus625LR. By placing an order on our website, you agree to the terms and policies outlined below. Please review them carefully to understand your rights and responsibilities as a customer.

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2. Order Processing

 

 

  • Orders are processed Monday–Friday, excluding holidays.

  • Please allow 1–3 business days for order processing before shipping.

  • You will receive an email confirmation once your order is placed and when it is shipped.

 

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3. Shipping Policy

 

 

  • We ship orders within the United States (international shipping optional—let me know if you want it added).

  • Standard shipping typically takes 3–7 business days depending on location.

  • Expedited shipping options may be available at checkout.

  • Once your order has shipped, MyStidyus625LR is not responsible for delays caused by the carrier (USPS, UPS, FedEx, etc.).

 

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Lost or Stolen Packages

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  • If your tracking shows “Delivered” but you haven’t received your item, please contact the carrier first.

  • MyStidyus625LR is not liable for packages marked as delivered.

 

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4. Returns & Exchanges

 

 

Your satisfaction is important to us. We accept returns under the following conditions:

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Eligibility

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  • Return requests must be made within 14 days of delivery.

  • Items must be unused, unworn, unwashed, and in original packaging.

  • Proof of purchase is required.

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Non-Returnable Items

 

  • Clearance or sale items

  • Custom or personalized items

  • Digital products

  • Gift cards

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Return Shipping

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  • Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

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Exchanges

 

  • Exchanges are accepted for size or color changes if the item is in stock.

  • If not in stock, store credit or a refund may be offered.

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5. Refund Policy

 

 

  • Refunds are issued to the original payment method after the returned item is inspected.

  • Please allow 3–7 business days for the refund to appear depending on your bank.

  • Shipping fees are non-refundable unless the error was on our behalf.

 

 

6. Damaged or Incorrect Items

 

 

If you receive a damaged, defective, or incorrect item:

 

  • Email us within 48 hours of delivery with photos.

  • We will replace the item at no cost or provide a refund.

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7. Order Cancellations

 

 

  • Orders may be cancelled within 2 hours of purchase.

  • Once an order has been processed, it cannot be cancelled.

 

 

8. Privacy Policy

 

 

  • Customer information is kept secure and confidential.

  • We do not sell or share your personal information.

  • Payment information is processed through secure, encrypted third-party processors.

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9. Contact Information

 

 

For questions, support, or concerns, please contact us:

 

 Email: support@mystidyus625lr.com

 Website: MyStidyus625lr.com

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